Complaints Procedure

Last updated: June 19, 2026

Maverick JM Inc. is committed to providing a positive experience for visitors to the 247 Jangle website. If you are dissatisfied with any aspect of our service or the Site, we encourage you to let us know so we can address your concerns promptly.

How to Submit a Complaint

Please send your complaint in writing to:

Maverick JM Inc.
Email: [email protected]

Include the following information to help us investigate your complaint:

• Your full name and contact details
• A clear description of your complaint
• The date the issue occurred (if applicable)
• Any supporting information or documentation

Our Response

We aim to acknowledge receipt of your complaint within 5 business days and provide a full response within 15 business days. If we need additional time to investigate, we will notify you and provide an estimated timeframe for resolution.

Escalation

If you are not satisfied with our response, you may request that your complaint be escalated for further review. Reply to our response email and clearly state that you wish to escalate the matter. A senior member of our team will review your case and respond accordingly.

Records

We maintain records of complaints received and the actions taken to resolve them. This helps us identify areas for improvement and ensure consistent handling of future concerns.

Contact

For any questions about this complaints procedure, please contact [email protected].